CloudNine's 3x improvement in offer acceptance rates

ApexHire Team6 min read
CloudNine's 3x improvement in offer acceptance rates

Case Study Overview

Company
CloudNine
Industry
SaaS
Team Size
100+ employees
Challenge
Low offer acceptance rates due to poor candidate experience

Key Results

  • 3x improvement in offer acceptance
  • 85% candidate satisfaction score
  • Reduced time-to-offer by 50%

CloudNine was losing top candidates to competitors because their lengthy, frustrating interview process was driving talent away.

The Challenge

**Poor Experience**: Candidates complained about multi-week processes and unclear expectations.

**Low Acceptance**: Only 25% of offers were being accepted.

**Lost Talent**: Top candidates were accepting offers elsewhere before CloudNine could decide.

The Solution

CloudNine reimagined their hiring process with candidate experience as the top priority.

Streamlined Process

Reduced the hiring timeline from 4 weeks to 2 weeks without sacrificing evaluation quality.

Clear Communication

Candidates received detailed information about what to expect at each stage.

Results

The candidate-centric approach delivered remarkable improvements:

- **3x improvement** in offer acceptance (25% to 75%)

- **85% candidate satisfaction** score

- **50% reduction** in time-to-offer

- Improved **employer brand** reputation on review sites